Studio Policies


PLEASE TAKE A MOMENT TO READ, BECAUSE THIS IS HOW WE ROLL!

24-HOUR CANCELLATION NOTICE
We have a 24-hour cancellation policy for all sessions & classes. We hold a spot for you, and in exchange you give us 24-hour notice, by email or phone. Otherwise, yes, you will lose your session or class.

PAYMENT POLICY
We accept cash, good checks and Visa/MasterCard/Discover. Payment plans are accepted and arranged with the Studio Owner (a valid credit card must be kept on file!).

EXPIRATION
All of our packages and class cards have a 3/6-month expiration. We like to see our students regularly! Sorry, no refunds.

ATTIRE

In Pilates, you may find your body in precarious positions, so we recommend for your modesty and ours that you wear fitted, secure, comfortable, non-see-through workout attire. Men please wear supportive gear. Since your body often find itself on our floor, we ask you to remove your outside shoes before entering the workout area. Thank you in advance for your understanding. Toe Sox are required for Reformer Classes. We provide them in the studio if you do not have your own.

CELL PHONES

We believe you can be separated from your phone, tablet or other homing device. Please silence such devices, or we will require 20 extra (Pilates) push-ups. We understand the occasional must-take phone call.

STUDIO AREA

Please be mindful that students are working hard to focus, and enter the studio like a ninja when class is in session. We like to keep our boutique studio far cleaner than any gym you have ever set foot in, so we ask you to clean your mat after every use and put away any props. Thank you in advance.
Although the studio is not responsible for lost or stolen items, please feel free to store your belongings in a cubbie or keep them with you.

WEATHER POLICY
If Decorah Area Public Schools are closed AND the roads are dangerous, then, yes, we will be closed. You can always double check online or call us first to make sure. Safety first!
If there are any burning questions, comments or feedback please feel free to let us know!